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This section deals with all FAQs covering the recently launched "Premium Content Services" packages.
We have created two superb packages that we believe deliver excellent value. Offers until further notice.
PACKAGE A - "Pre-Pay subscription"
Or
PACKAGE B - "scotsman.com Premium"
Denoted on the site by a red "P" icon - 
- access to "scotsman.com Premium" enables you to immediately access the following material from The Scotsman newspaper: crosswords and games (please note this excludes Sudoku, which is not published online), opinion, obituaries, comment and analysis PLUS the professional pages, which include Law, Education, Medical Matters, Media & Marketing, Government & Public Affairs and Science.
Pre-Pay subscriptions are only available to residents of Scotland. Advance payment is taken either by debit or credit card transaction and a voucher book dated for 13 weeks is issued within 2 weeks of you subscribing. The vouchers can be exchanged for a copy of The Scotsman at most retailers. A new 13-week voucher book will be dispatched every 3 months of your subscription.
Subscriptions by their very nature are renewed automatically in this case on a 13-week cycle.
The introductory fee is £40.04 for the first quarter, with automatic renewal thereafter. This is a 25% discount on the newspaper cover price. This is equivalent to just £3.08 per week. Renewal fee will be charged at the price as advertised on the renewal date.
Payment is simple and secure. You can pay using all major debit cards and credit cards via the online payment system you see when trying to view a piece of premium content. Payment for your subscription will be made automatically on a quarterly basis. Payments will be charged to your credit or debit card. You will receive your first set of vouchers within two weeks of ordering. Before your vouchers expire you will receive your next book of vouchers. You cannot cancel in the first 13 weeks (three months). To cancel your subscription at anytime after this period simply contact our Customer Service team on 0131 620 8400 or via the Customer Service contact form. Please do not include any of your debit / credit card details in your emails to us or when you complete the Customer Service contact form.
It is available to those who sign up now. If you are subscribed to an existing newspaper subscription package then it is not transferable. If your current subscription expires then you will be eligible to subscribe to the "Pre-Pay subscription" package online.
It is available to those who sign up now. If you are subscribed to an existing Digital Archive package then it is not transferable. If your current subscription expires then you will be eligible to subscribe to the "Pre-Pay subscription" package online, which includes a "free" pass to the Digital Archive for as long as your subscription lasts.
Your vouchers are dated, but not personalised with your name. This means that if you are holidaying in an area where The Scotsman is not available then the vouchers can be passed to a friend, neighbour or colleague to use. We have given you a 25% discount on the full cost of your subscription in order to compensate for any period when you may not be able to redeem your vouchers.
You can cancel your subscription at any time but refunds cannot be offered on vouchers that have already been issued. To cancel your payment at any time contact our Customer Service team on 0131 620 8400 or via the Customer Service contact form. Once cancelled no further payment will then be due, no more vouchers will be issued and access to all other services will cease. Please do not include any of your debit / credit card details in your emails to us or when you complete the Customer Service contact form.
You are responsible for locating a newspaper in your area. The Scotsman Publications Ltd. are only responsible for supplying you with the vouchers. If you are having difficulty in obtaining a copy of The Scotsman, please contact our Customer Service team on 0131 620 8400 or via the Customer Service contact form and they will help you.
We operate in an extremely competitive marketplace in terms of newspaper sales and as such we want to reward our loyal readers for their commitment to The Scotsman Publications Limited (TSPL). In common with every other newspaper company, TSPL needs to sell papers in order to generate revenue.
We aren't. The changes will affect around 10% of the material on the site. The vast majority of scotsman.com will be unaffected by this move. Although scotsman.com is an extremely fast growing business we are still heavily reliant on the sale of newspapers to generate revenue. We want to reward the loyalty of individuals who make a commitment to buy the paper in the longer term. We are committed to investing in developing news services on scotsman.com.
Whilst you will still have free access to the majority of the site, we will be charging for access to certain areas - crosswords and games, opinion, comment and analysis PLUS the professional pages, which include Law, Education, Medical Matters, Media & Marketing, Government & Public Affairs and Science.
No, your current scotsman.com Members Centre login (email address + password) will continue to be the method by which you access content on scotsman.com, whether it be free behind the login barrier or premium behind the payment barrier. Once you have subscribed to "scotsman.com Premium", access will continue to be handled by your scotsman.com Members Centre login. If you do not have a scotsman.com Members Centre login then please complete the following form to register.
Yes, your login contains the details of what you have paid for and what you have 'rights' to view on scotsman.com. Thus you can access the premium content from any PC as long as you login using your email address + password when required.
We aim to reply to all enquiries before 5pm of the next business day. Please direct enquiries to the most appropriate department in order to ensure a timely response:
